Privacy Policy

This policy explains how Neil Heyes Business Coaching ("I", "me") collects and uses personal information when you use this website or contact me.

What I collect

When you submit the enquiry form I collect your name, email address, telephone number, and any business details and message you choose to provide.

How I use it

I use this information only to respond to your enquiry, arrange consultations and, if you become a client, to deliver coaching. The lawful basis is your consent and steps taken at your request before entering into a contract.

Sharing

I do not sell your data. Enquiries are delivered to me using a secure email delivery provider acting on my behalf.

Retention

Enquiries that do not lead to work are deleted within a reasonable period. [Retention period to be confirmed.]

Your rights

Under UK GDPR you can request access to, correction of, or deletion of your personal data, and you may complain to the Information Commissioner's Office (ico.org.uk). [Contact details for data requests to be confirmed.]